Αt NΕW ALERT we understand that each company has different needs in terms of employee management, operations and infrastructure. By providing a wide range of services and being in direct contact with our customers, we design a flexible and personalized management plan, which can effectively address the changing needs of each business.
With the globally increasing demands for facility management, we are convinced that our ability to deliver all or most of the service offerings through our own people is critical for securing both the quality and efficiency of the solution. By managing our own staff, we are in a much better position to control and manage each and every part of the services carried out, as we never have to rely on third-party subcontractors expecting them to perform at the same high level we do.
We can deliver a complete solution – designed specifically for each one of our customers. We work in partnership with them, to provide support that reflects their values and protects their brand. When our customers work with us, they benefit from our joined-up approach to service delivery and management – which means a more efficient operation for them. Our computer aided facilities management system provides them with a single view of all facilities and maintenance activities across their organisation. It also includes a 24-hour help desk.
Our dedicated helpdesk gives our customers’ organisation access to experts on all aspects of facilities management. All issues are dealt with quickly and planned tasks are scheduled to ensure minimal disruption to their working day. Our customers’ needs vary – and so does our support. Tell us what you want to achieve, and we’ll find the best solution for you. As an international business, we share best practice with our colleagues around the world to deliver expert solutions, wherever you are.